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January 26, 2007|Volume 35, Number 15


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"We hold the illusion that if the other person is as venomous as we think, [even] their knowledge of our success is psychologically damaging to them."

-- Jeffrey Sonnenfeld, the Lester Crown Professor in the Practice of Managment and senior associate dean at the School of Management, "This Time It's Personal," Independent On Sunday (U.K.), Jan. 14, 2007.

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"As companies seek to become more market driven, they shift focus from the product to the customer. Marketing departments are traditionally the closest to the customer pulse and, therefore, champion sweeping changes to execute a customer-focused strategy. But often, the rest of the organization is not ready to deal with those changes. Direction from the top management -- especially the CEO -- that all departments should realign, all at once, to execute the new strategy is critical. A piecemeal approach is a recipe for failure."

-- K. Sudhir, professor of marketing, in his article, "The Road Ahead," Business Standard (India), Jan. 2, 2007.

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"Ramming democracy down people's throats is self-defeating. Just as it produced a potent fusion of communism and anti-American nationalism in Southeast Asia and Latin America, it is now producing a similar combination of radical Islam and anti-American nationalism across the Middle East."

-- Ian Shapiro, Sterling Professor of Political Science and the Henry R. Luce Director of the Whitney and Betty MacMillan Center for International and Area Studies, in his article, "Containment the Way Forward in the Mideast," The Nation (Thailand), Jan. 3, 2007.

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"Four years ago, American neoconservatives who dreamed of creating a 'new Middle East' proclaimed that the road to Damascus ran through Baghdad. Now, as the U.S. struggles to prevent the chaos in Iraq from engulfing the Middle East, it turns out that the hard road out of Baghdad runs through Damascus. ... Negotiations with Syria offer the U.S. a chance not only to minimize the damage from its failure in Iraq, but also to achieve real successes elsewhere in the Middle East, perhaps even a start to resolving the Israeli-Palestinian conflict."

-- Matthew Lee, student in Yale College, in his article, "Washington's Iraq Dilemma: Dialogue with Syria Could Serve Bigger Purpose," Global Politician (NY), Dec. 14, 2006.

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"I think that [a poll showing that 72% of Americans feel good about what 2007 will bring for the country] demonstrates how vacuous our sense of public good is. If all those people can say -- and they did if you read about the survey -- [is]: 'Yeah, the Iraq war is going down the tubes, you know a lot of bad stuff is going on in the country, but hey, I got a new plasma TV, I am so happy. This is going to be great year of watching TV. This is going to be a great year ahead.' ... I think that that is a problem in the United States. That our sense of public good has been overtaken by a privatized sense of the good. ... And I think you have to be a little bit pessimistic about the world and feel it as part of your own life's trajectory in order to get yourself up and take some action."

-- Amy Hungerford, associate professor of English, "Good News, Bad News, No News," American Public Media: Weekend America, Jan. 6, 2007.

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"I wanted to go to Yale as an undergrad, but they didn't accept me. It's become a bit of a running joke around here. One of the Harvard application questions was "What will your academic aspirations be as a Harvard student?" Well, I'd spent two weeks on the Yale application, and it was late at night, so I typed one sentence: "I want to win a Nobel Prize in chemistry by the end of my sophomore year." I figured Harvard would never take such arrogance, but they accepted me. I didn't even get wait-listed at Yale. When the president here offered me the dean position, I told him that I needed to dislodge this particular chip on my shoulder. He found the story quite funny."

-- Joel Podolny, the William S. Beinecke Professor of Management, dean of the School of Management and professor of sociology, on why he didn't attend Yale, "Fostering a Wider Vision; Yale's Management School Striving To Produce Executives Who Can Work Across a Company, and Beyond," Hartford Courant, Jan. 5, 2007.

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"[W]hat we so often do in the IT business [is] we get somebody all charged up, and for three years we give them great support, but then we tell them, 'Gee, I'm sorry. That software program isn't supported anymore.' So then they have to somehow convert in order to continue. We're dealing with change that feels normal for us in IT, but that feels completely abnormal for our faculty colleagues. It's just not what they've been used to. That 35-millimeter slide projector did not change every three years."

-- Philip Long, chief information officer and director of Information Technology Services, on the role of Information Technology [IT] in university life, "Managing IT From the Top Down," Chronicle of Higher Education, Jan. 5, 2007.

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"Life is difficult for a commander- in-chief who loses wars. That is true anywhere and everywhere. It will not be different in the United States of America."

-- Immanuel Wallerstein, senior research scientist in sociology, in his article, "Bush's New Strategy for Iraq Will Be the Same Old Strategy," Canberra Times (Australia), Jan. 5, 2007.


T H I SW E E K ' SS T O R I E S

Yale opens PET Center

Music historian wins Mellon Award

Urry: Physics has 'transformed the way we live'

Yale studies cited among top 10 breakthroughs of 2006

Office of Business Transition to help lead transformation of . . .

ENDOWED PROFESSORSHIPS

In Memoriam: Economic historian Henry Broude

Junior faculty member Glenn Micalizio named Eli Lilly Grantee

Conference to explore documentary films on Iraq war

Exhibit features recent work by British painter Howard Hodgkin

Saybrook College to host teas with four distinguished journalists

Malaysian artist's work in batik is featured in ISM exhibition

Reopening gala kicks off center's Black History Month events

Sterling Library exhibit showcases images of 'Disappearing Africa'

English department to present staged reading of four plays . . .

Study questions use of addictive opioids for . . . treatment of back pain

The impact of open standards to be explored

DeVane Lectures location changed

Campus Notes



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